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Privacy Policy

Cole Retail Ltd is committed to protecting your privacy and using the information you provide us responsibly.

Customer Details

We collect customer details to support the viewing and purchasing of items.

Address details are used to form a contract and to enable us to dispatch ordered items.

E-Mail addresses are used to send notification e-mails in respect to orders you have placed with us.

You may also be added to our e-mailing list, but you will be able to easily remove yourself from the mailing list at any time.

Also we may contact you via e-mail to invite you to provide feedback regarding the quality of our service and/or items you have purchased from us.

On rare occasions we may use your phone number to contact you regarding an order you have placed with us.

Payment Details

We use the secure PayPal system to process all payments. We do not have access to customers credit or debit card details.

Third Parties

We do not disclose customer information to third parties, unless requested by you, the courts, or a legitimate government body or law enforcement agency.


Cookies are small text files that are placed on your computer by websites that you visit, and this website is no exception. 

You can disable cookies through your browser, however your browser will need to have cookies enabled to place orders with us through our website. 

The table below explains the cookies we use and why.

Cookie Name Purpose More information
PHP PHPSESSID This cookie is integral to the PHP technology used to power our website. It it used to combine individual page requests into a coherent conversation or user “session” with our webserver.  
OpenCart currency
These cookies are used by our shopping cart software to store visitor currency and language settings.  
Google Analytics _utma
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google